Cancellation Policy

All AGF classes must be cancelled >2 hours before the start of class. 

• Cancellation can be done through the cancel/reschedule button on the bottom of your confirmation email or in the appointments section of the Acuity app.
• Going through the email or app is the only accepted way to cancel a class. Email, texts or social media messages will not be accepted.
• If you are having trouble cancelling your class, please contact Alihuntoon@alliedgroupfitness.com

Ensuring consistent attendance is crucial for our classes. 

Often, we have people on the waitlist who would have loved to attend. Additionally, having all participants present in classes with low sign-ups is essential to maintain a viable class size.  

• Each time a participant is marked as a no-show they will receive a class cancellation email confirming the no show.  Class refunds are not given for no-shows.
• For any client no show you will be charged  a no show fee equal to the price of the class.  The no-show fee will be charged either by charging the card on file or or an invoice will be sent.
• Any no-show fees must be paid within 7 days or your class access may be suspended.

At Allied Group Fitness, we strive to create a safe and comfortable environment for everyone. This is why we turn the lights down and do not have mirrors – to ensure that all our members feel secure and at ease. 

• AGF does not allow anyone to record any portion of class without prior authorization from AGF management. When there's a possibility that someone might end up on another person's phone or social media, it can make people feel very uncomfortable.
• AGF also does not give out any clients private information and ask all clients respect the privacy of other clients.

We would prefer to keep our classes for adults and older children (13+). If you have a child younger than that, please reach out and ask as some classes may be able to be taken by children younger than 13.  

• Please do not leave your child in the lobby while you attend class. We don't have the ability to provide a safe place for children to wait during class.
• For all in studio classes anyone under 18 years old must be accompanied by a parent or guardian. Those 16 years  of age or older can have a parent or guardian give written permission to allow a minor to attend class. Contact Alihuntoon@AlliedGroupFitness.com if you are seeking written permission.